Patient. In your home. No jargon.
We sit down with you and work through whatever's stuck — a printer, dropping Wi-Fi, a new phone, FaceTime with the grandkids. No rushing, no judgment.
15% off your first visit — new clients only
What makes us different
You've got a laptop that freezes, a printer that quit, or a phone showing things you don't recognize. You don't want to box it up and drive it somewhere. You don't want to sit on hold. You just want someone who knows what they're doing to come to your home and take care of it. That's exactly what we do.
Most of what we get called for
None of these are catastrophic. They just feel that way until the right person is sitting next to you.
Personal, in-home help from someone you know — not a crowded counter or a phone tree at a big-box store.
In-home service means no packing up devices, no driving, and no waiting in line.
You'll always see a familiar, trusted face — never a different stranger each time.
We explain in plain English, at your pace, with no judgment.
Confirmed upfront. We don't sell devices or earn commissions, so our advice stays honest.
If we can't fix it, you only pay a $49 travel fee — no surprise charges, no upsells.
We carry full liability insurance and are bonded — so you're fully protected when we're in your home.
We help with the stuff that frustrates you most. Pick the one that brought you here — or just call us. We'll figure out exactly what you need before the visit so nothing's a surprise.
One clear rate. No surprise bills. We always ask before doing anything extra.
In-Home Tech Visit
Up to 1 hour · Any device · Any issue
⚡ Most visits scheduled within 1–2 days — same-day slots go fast.
Every visit includes:
We come to your home anywhere in our core Portland service area:
Irvington, Alameda, Grant Park, Beaumont-Wilshire, Concordia, Sabin, Woodlawn
Sellwood, Eastmoreland, Woodstock, Foster-Powell, Buckman, Laurelhurst, Mt. Tabor, Sunnyside
St. Johns, University Park, Kenton, Arbor Lodge, Portsmouth
Pearl District, Northwest District, Slabtown, Hillside
Not sure if you're in our area? Just call — we'll let you know. If you're just outside, we may still be able to help with a small travel fee.
If we can't solve the problem, you pay just $49 for the visit — that's it. No surprises, no fine print, no "diagnostic fees." Most clients walk away with everything working. But either way, you're covered.
Tap any pin to read a neighbor's review.
"We are now retired but our careers were in the Technology Industry. Noah was polite, professional, experienced and more than patient. Five stars aren't enough."
— Connie T., 97080
"I'm in my 80s and didn't have a single account online. These wonderful people sat with me and helped me set everything up — my utilities, finances, even my health accounts. I sleep better at night because of them."
— Nel M., 97232
"Emile and Noah are great. I'm 76 years old and probably about a 3 on a scale of 10 in tech savvy. They got my new MacBook Air set up and worked through all the inherited bugs. Highly recommend."
— Trace B., 97212
"Noah was able to solve a camera issue that had persisted for 8 days after other tech assistance failed. He explained what he did clearly, was patient, and made a file folder with drivers in case it happened again. Very pleased."
— Kim Gordon-Cumbo, 97206
"Noah went to my sister's assisted living place and helped fix both her problematic phone and tablet. She can now use her devices independently. We felt the service was remarkably inexpensive for the value."
— Meg Pakrass, 97230
"The three Ps: price, professionalism, and personal care. It was old school human contact with highly professional tech service. ElderTech is something special."
— Virgil F., 97225
"Knows what he's doing, easy to work with."
— Scott K., 97204
"Fully trust Emile & Noah to handle all my client's tech needs. It is important for my clients to have a handle on their technology and these are the techs to handle it."
— Michael P., 97202
"The whole transaction went very well. There was excellent communication with the technician. He fixed the pop-up ad in about 5 minutes and didn't charge me. We had a great conversation, and I would highly recommend ElderTech to anyone who needs a computer technician."
— David G., 97214
"ElderTech was a breath of fresh air. Honest, simple, and very communicative. Highly recommend them."
— Agnes P., 97212
Serving Portland neighborhoods — tap any pin to read the review.
We show up at the scheduled time and sit down with you at your device — together. We don't quietly fix things and disappear. We work through the problem out loud, explain what was wrong, show you what we did, and make sure you feel confident before we leave. Most visits take about 60 minutes. If we finish early, great — you're not charged extra. If something needs more time, we'll always ask before going over.
We completely understand this concern. All ElderTech visits are by appointment only — we never just show up. We're happy to provide references, and you're always welcome to have a family member or friend present during the visit. Your comfort and safety come first, always.
You don't need to know the right words — not even close. We hear "it's slow," "something's off," and "I just can't figure it out" every single day. That's completely fine. Tell us what's frustrating you, and we'll take it from there. Figuring out what's wrong is our job, not yours.
Every day 7 AM – 7 PM
By appointment only
