We leave you with written step-by-step instructions.
Confused by your smart TV, the pile of remotes, or a streaming app you can't get into? We come to your Portland home, sort it all out, set up your favorite channels, and leave written notes so you're never stuck again.
If you've got a pile of remotes on your coffee table and you're never quite sure which one does what — you're not alone. Smart TVs, Roku sticks, streaming apps, and multiple inputs have made watching TV genuinely complicated. We come to your Portland home, sort it all out, set up your favorite channels and apps, and write down simple step-by-step instructions — "press this to watch Netflix, press this for regular TV" — so you're never stuck again.
Streaming setups have gotten complicated. But one visit usually sorts the whole thing out. We serve Irvington, Alameda, Grant Park, Beaumont-Wilshire, Laurelhurst, Hollywood, and neighboring Portland communities. Most visits scheduled within one to two days.
Smart TV Setup
We connect your TV to your Wi-Fi network, update the software, sign into your streaming accounts, and adjust the picture and sound settings for the best viewing experience. We also organize your apps so your favorites are easy to find.
Roku, Fire TV Stick, and Apple TV
We install the device, connect it to your Wi-Fi, download the apps you want — Netflix, Hulu, Amazon Prime, PBS, YouTube — and sign you into each account. We set up the home screen so your most-used apps are front and center.
Streaming App Setup
We help you sign up for or sign into Netflix, Hulu, Disney+, HBO Max, Amazon Prime Video, Peacock, and other services. We show you how to search for shows, create a watchlist, turn on subtitles, and resume where you left off.
Remote Control Simplification
Multiple remotes is one of the biggest frustrations we hear about. We program a universal remote or teach you exactly which remote controls which device. We label the important buttons and leave written instructions: "Press this for Netflix, press this for regular TV."
Sound and Picture Troubleshooting
No sound, wrong picture, or audio and video out of sync — we diagnose and fix the issue. Common causes include incorrect input settings, soundbar configuration, or audio settings that need adjusting. We also connect external speakers or soundbars.
Written Instructions Before We Leave
We don't just fix it and go. Before we leave, we write out a simple step-by-step guide tailored to your specific TV and remote so you know exactly what to do — even weeks later when you can't remember.
Yes. We install streaming apps on your smart TV or streaming device, sign you into your accounts, and show you how to browse, search, and watch your favorite shows. We also help you create accounts if you don't have one yet.
We simplify your setup — programming a universal remote or showing you exactly which remote does what. We label the important buttons and leave written instructions so you're never guessing.
Sound issues during streaming often come from incorrect audio settings on your TV or streaming device. We check the audio output settings, adjust volume levels, and make sure your TV speakers or soundbar are configured correctly.
If we can't solve the problem, you pay just $49 for the visit — that's it. No surprises, no fine print, no diagnostic fees. Most clients walk away with everything working. But either way, you're covered.
We typically schedule visits within 1–2 business days. Same-day appointments are available — and they go fast.
